parxcasino.com

FAQs

If you need any help with Parx Online™ Casino then please look through the below Frequently Asked Questions. If you can’t find what you’re looking for then please contact our helpful Customer Services Team at customerservices@parxonline.com.

How do I register?

It is quick and easy sign up to Parx Online™ Casino, simply visit the registration page and choose which simple method you would like to use. You can start playing as soon as you’ve registered. Please note you have to be over 21 years of age to be eligible for an account.

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Is it free to register?

Yes, it’s absolutely free to join Parx Online™ Casino. You’ll receive free virtual credits as soon as you create your account. That’s not all, every day you log into your account you’ll then receive our daily login bonus. Click here to see our latest promotions.
If you’re running low on Virtual Credits then you can top up your account. We have great value bundles to choose from and your Virtual Credits will be in your account straight away. To view our great value bundles – click here.

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What are Virtual Credits?

Every Parx Online™ Casino player has an account which contains Virtual Credits. These Virtual Credits appear as dollars ($) and are used to play the online games in the Parx Online™ Casino.

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How do I get more Credits?

If you are low on Virtual Credits or want to top your balance then you can select a great value bundle of Virtual Credits. Purchases can be made with your credit card or debit card. All major credit cards are accepted. Purchases can be made here.

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Can I exchange or redeem my Virtual Credits?

No. Virtual Credits cannot be exchanged redeemed for money or money's worth at any time. Virtual Credits are used to play the games in the Parx Online™ Casino for entertainment value only.

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What games are there to choose from?

We have a fantastic range of games for you to choose from. We have world famous Slots such as China Shores, African Diamond and Roaming Reels. Or if you prefer classic casino table games then you’ll find Pro Blackjack, Jackpot Roulette and Deuces Wild to whet your appetite. Maybe you prefer multiplayer games? If you do then we’ve got what you’re looking for in Backgammon, Heads up Blackjack and Gin Rummy.
More games are being added frequently, so make sure you come back to check out our new game releases.

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How do I play the VIP games?

Our VIP Games are marked with a star and require $20,000 Virtual Credits in your online account. These games have higher better limits which means even bigger wins! You can build your Virtual Credits by playing non-VIP Games or Purchase a bundle of Virtual Credits to gain instant access.

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What are XP points and how are they calculated?

XP points, Experience Points to give them their full name, are earned by players for staking on all slot games on the site. The more players stake the faster they earn XP points and the faster they move up the XP Levels. For moving up each level the players will be awarded bonus virtual credits with the value getting progressively larger the higher the level attained. Players can also earn XP points for every game they play, so playing all the games on the site will earn the player more XP points.

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What browsers does this website support?

This site supports the following web browsers:

Windows
• Microsoft® Internet Explorer 9, 10 and 11
• Google Chrome (most recent stable version)
• Mozilla Firefox (most recent stable version)

Mac
• Safari® versions 5.x, 6.x and 7.x
• Google Chrome (most recent stable version)
• Mozilla Firefox (most recent stable version)

If using another browser with this site you may experience reduced functionality of poor performance due to the limitations of that browser. We recommend using the site with the latest version of Google Chrome Browser or Mozilla Firefox web browser.

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Can I play on a mobile phone or tablet?

Yes. You can visit Parx Online™ Casino using a smart phone or a tablet. Download your choice of mobile gaming App from the Google Play Store (for Android devices) or from the Apple iTunes App Store (for iPads & iPhones).

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What if I have lost my password?

It’s not a problem and can be resolved quickly and easily. If you can’t remember your password then you can reset it by clicking here.
Please make sure you check your JUNK and SPAM folders once you’re requested your password reset email. If you are still experiencing difficulties, you can contact one of our friendly Customer Services Team at customerservices@parxonline.com.

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