Terms & conditions
The “Terms and Conditions” set out below were updated and are effective as of 00:00 Eastern Standard Time (EST) on 03.11.2015. The Terms and Conditions you are reading are a legal agreement between Parx Casino® (“Parx”), operating as parxonline.com, and yourself (“You”).
Please read these Terms and Conditions carefully before using this website. By accessing or using this website, its games or services, you agree that you have read, understood, accept and agree to be bound by these Terms and Conditions as between you and Parx. If you do not agree to these Terms and Conditions, do not access or use this website.
Parx reserves the right, in its sole discretion, to revise or modify these Terms and Conditions at any time, and you agree to be bound by such revisions or modifications. You are responsible for viewing these Terms and Conditions periodically. Your continued use of the website, games or services after a change or modification of these Terms and Conditions has been made will constitute your acceptance of the revised Terms and Conditions. If you do not agree to the Terms and Conditions, your only remedy is to discontinue your use of the website, games or services and to cancel any accounts you have created using the website.
If you violate the Terms and Conditions, Parx reserves the right to issue you a warning regarding the violation or immediately terminate or suspend any or all accounts you have created using the website. You agree that Parx need not provide you notice before terminating or suspending your account(s), but it may provide such notice in its sole discretion. You agree that Parx may change any part of the website, including its content, at any time or discontinue the website or any part thereof, for any reason, without notice to you and without liability.
This website is provided by Parx Casino® in partnership with GameAccount Network, a trading name for GameAccount Network PLC. All content contained on this website is copyright (c) 2014 GameAccount Network PLC, a company based in London, United Kingdom, with its registered office address at 125 High Street Kensington, London, W8 5SF, United Kingdom (“GameAccount”).
Save where otherwise stated, Parx Casino® shall be referred to as “Parx”, “us”, “we” or “our” and you are referred to as “you” or “your.”
This website, the games available on it (the “Game” or “Games”) and the underlying software and hardware platform is wholly hosted in a secure data center in Bensalem, Pennsylvania.
2. COMPLIANCE STATEMENT
This website and the Games offered herein, are made available to eligible end users on a free-to-play and pay-to-play basis only.
You may be awarded amounts of notional currency or virtual goods (together referred to in these Terms and Conditions as “Virtual Credits”), which can be used in order to access and play the Games. You may elect to pay real money to acquire additional amounts of Virtual Credit in order to continue playing or commence playing one or more of the Games on a pay-to-play basis. Virtual Credit can never be redeemed for real money, goods, or any other item of monetary value from Parx or any other party. You understand that you have no right or title in the virtual credits, in-game items or spins.
You cannot win money or money’s worth from your use of the Games in any manner whatsoever and accordingly this website is not enabled for real money Internet gaming in any form or format whatsoever.
Other than a limited, personal, revocable, non-transferable, non-sublicensable license to use the Virtual Credits on the website, you hereby accept that you have no right or title in or to any such Virtual Credits and that we have the absolute right to manage, regulate, remove, control, modify and/or eliminate such Virtual Credits as we see fit. Use of the license shall be solely for your own, private, non-commercial entertainment purposes and for no other purposes whatsoever. You hereby acknowledge and agree that your license to use the Virtual Credits on the website is limited by these Terms and Conditions, and, if you violate or if, at any point, you do not agree to any of these Terms and Conditions, your license to use the Virtual Credits on the website shall be immediately terminated, and you shall immediately refrain from using the website.
Your purchase of Virtual Credits is final and is not refundable, transferable or exchangeable, except in Parx’s sole discretion. You may not purchase, sell, or exchange Virtual Credits outside the website. Doing so is a violation of the Terms and Conditions and may result in termination of your account(s) and/or legal action taken against you. Parx retains the right to manage, control, modify and/or eliminate Virtual Credits or any other form of virtual currency at its sole discretion and Parx and GameAccount shall not have any liability to you or anyone for the exercise of such rights. Prices and availability of Virtual Credits are subject to change without notice. Virtual Credits may only be purchased or acquired from us and through means we provide on the applicable website or otherwise expressly authorize. We reserve the right to refuse your request to purchase and/or acquire Virtual Credits for any reason.
3. ELIGIBILITY TO PLAY
This website and participation in the activities and Games on this website are restricted. Participation in the activities and Games is open only to residents of those jurisdictions where such participation is legal and not prohibited by law. Virtual Credits may only be held by legal residents of jurisdictions where access to and use of the Virtual Credits is permitted. You cannot play any Games under any circumstances if you are not at least twenty-one (21) years of age. Minors are prohibited from playing. Only residents of the United States of America are eligible to play and open an account on this website. By accessing or using this website, its games or services, you agree that you are at least twenty-one (21) years of age and a resident of the United States of America. You cannot play any Games if you are on the Pennsylvania Gaming Control Board Self-Exclusion List pursuant to 58 Pa. Code Chapter 503a, Pennsylvania Gaming Control Board State Exclusion List pursuant to 58 Pa. Code Chapter 511a or any other jurisdiction’s gambling prohibition list or directory.
In order to avoid minors playing on this website, we reserve the right to carry out verification checks to verify the information provided by you. We may undertake a search with a third party for the purpose of verifying that you are 21 years or over. Where these checks are unable to verify that you are 21 years of age or over, we reserve the right to ask you for proof of age, satisfactory to Parx in its sole discretion. If we are unable to confirm that you are over 21 years of age, then we are required to suspend your account until satisfactory proof of your age is provided.
With respect to players who reside outside the United States, you may not register or open an account within this website. In the event you circumvent the technical blocking systems employed by Parx or its designees to prevent access by residents of countries outside the United States, your account will be subject to immediate closure and you will forfeit any and all Virtual Credits contained therein.
Parx and its designees reserve the right to carry out local research and to check with local authorities if you fail to produce evidence of your identity within thirty (30) calendar days of a request by Parx. In the event you fail to produce evidence of your identity, we will treat your account as a “Dormant Account” in accordance with Section 21 below.
The Games found on parxonline.com, located under the ‘Online Casino’ navigation are a mixture of (i) Person-to-person or multi-player games of skill and chance combined; and (ii) Single-player games of chance, and certain Game rules may be modified slightly due to the nature of the website and the Internet. You accept and recognize that the Games are provided for entertainment purposes only and do not afford opportunities to win prizes, money or other form of real currency.
5. SESSION COMPLETION
After a one player Game begins, it will continue until: (i) you win; (ii) you lose; (iii) you resign; or (iv) your connection is terminated for any reason or the game window is closed.
In the event of a multi-stage, single-player game where there are still active bets of Virtual Credits on the table, the Game state may be stored and resumed at a later date.
After person-to-person Game begins, it will continue until: (i) you win; (ii) you lose; (iii) you resign; or (iv) your connection is terminated for any reason in which case you will be deemed to have lost the Game if you cannot reconnect to the Game while it is still in progress. Please see the terms of our disconnection policy as set out below. If you lose your connection during a game of Pro Blackjack, in which you were in the middle of playing out one or more hands of blackjack, your session will persist and you will be able to login to the website, re-launch the Pro Blackjack Game and continue your hand or hands of blackjack. If you do not re-connect to continue play of this session of Pro Blackjack within thirty (30) days, your Virtual Credits will be deducted or forfeited to Parx.
In the event that a disconnection occurs, you close the Game-lobby window (which closes all Game tables) or you close the Game-table window, your Game will be paused and your opponent notified of your disconnection. If you log back in and re-enter the Game lobby within two (2) minutes, you will be given the opportunity to rejoin your Game table (the “Disconnect Protection”). If you do not reconnect within the two minute period, your opponent will be deemed the winner and your Virtual Credits or Virtual Credit-liability will be deducted or forfeited.
Our software will detect whether there has been a genuine disconnection. If you try to claim Disconnect Protection by simply getting 'timed out', you will be deemed to have resigned from the Game. Disconnect Protection is not to be used for any purpose other than a genuine disconnection. Any intentional disconnections from the virtual Game lobby or virtual Game table may result in forfeiture or deductions of Virtual Credit winnings or expulsion from the site.
In the unlikely event a real Game in progress is cancelled due to technical issues, both players will be automatically refunded their Virtual Credit buy-ins, regardless of the players’ standing when the Game was stopped. We reserve the right to render final decisions on all matters concerning Game terminations or stoppages or other Game determination issues, at our sole discretion. Refunds may be communicated via electronic mail or via the website.
6. AVAILABILITY OF GAMES
We reserve the right, in our sole and absolute discretion and without liability, to cancel or suspend a Game should a virus, bug, worm, communication or server failure occur or for any other reason we deem necessary.
7. PASSWORD RESPONSIBILITY
During the process of creating an account to access the website, you are required to select a password or to allow us to access your player account information (collectively, “Login Information”). The following rules govern the security of your Login Information, including account details, passwords or PIN numbers. For the purposes of these Terms and Conditions, references to Login Information shall include any account and account information, including user names, passwords or security questions, whether or not created for the purpose of using the website, that are used to access the website (for example, a player account number or PIN number for that account).
You agree that you will not share your Login Information or let anyone else access your account or do anything else that might jeopardize the security of your account. In the event you become aware of or reasonably suspect any breach of security, including, without limitation any loss, theft, or unauthorized disclosure of your Login Information or unauthorized access to your account, you must immediately notify Parx and modify your Login Information. It is your responsibility to safeguard your Login Information from any unauthorized use and we highly recommend that you change your password on a regular basis. You shall fulfill all commitments made on your account in the course of using the website and be responsible for all communication from your account with us.
You are solely responsible for maintaining the confidentiality of the Login Information, including your password, and you will be responsible for all uses of your Login Information, including purchases, whether or not authorized by you. You are responsible for anything that happens through your account, whether or not such actions were taken by you. You therefore acknowledge and agree that your account may be terminated if someone else uses it to engage in any activity that violates the Terms and Conditions or is otherwise improper or illegal.
You undertake to monitor your account to restrict use and deny access to anyone under the age of 21. You accept full responsibility for any unauthorized use of the website by persons under 21 years of age and you acknowledge and agree that you are responsible for any use of your credit card or other payment instrument by persons under 21 years of age.
We shall not be required to maintain Login Information, including usernames or passwords, and if you misplace, forget, lose or are otherwise unable to enter the website (parxonline.com), we will not be responsible and will not be held liable for any claims regarding your account.
Parx reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to, claims by a third party that a username violates the third party’s rights. You agree that you will supply accurate and complete information to us, and that you will update that information promptly after it changes.
8. MODIFICATION OF TERMS AND CONDITIONS
We reserve the right to modify and/or amend any of these Terms and Conditions from time to time as we deem fit. The Terms and Conditions contained herein may be modified and/or amended without notice to you. Any such modifications and amendments will take effect upon posting in the "Terms and Conditions" section of this website. You should check the website from time to time to review these Terms and Conditions because they are binding on you.
Your continued use of the website, games or services after a change or modification of these Terms and Conditions has been made will constitute your acceptance of the revised Terms and Conditions. If you do not agree to the Terms and Conditions, your only remedy is to discontinue your use of the website, games or services and to cancel any accounts you have created using the website.
9. REPRESENTATIONS & WARRANTIES BY PLAYERS
By entering the website, opening and using an account on the website, or playing Games on the website, you hereby represent, warrant and certify all of the following:
(i) you are not required to participate in the Games;
(ii) participation in the Games, if elected by you, is at your sole option, discretion and risk;
(iii) you fully understand, agree to, become a party to and shall abide by all rules, regulations, terms and conditions contained herein and as such rules, regulations, terms and conditions may change from time to time;
(iv) you have the full, complete and unrestricted legal right to participate in the Games and your participation in the Games is not prohibited in your jurisdiction or by any other local rule, regulation or law;
(v) you are at least 21 years of age and an "adult" (as that term is legally defined within the jurisdiction in which you are playing from) or the age necessary to participate in the Games, if the jurisdiction within which you playing from requires you to be over a certain age;
(vi) you only have one account, username and password with Parx for all of the websites run by us and understand that your account may be closed if you are deemed to be operating more than one account or username;
(vii) you shall not allow any other person or third party including, without limitation, any minor, to participate in the Games, use or reuse your account, or access and/or use any materials or information from the web site;
(viii) you understand that the terms ‘parxonline.com’ and ‘Parx Online Casino’ are trade names of Parx and you obtain no rights to such trade names, terms, graphics, text, concepts or methodologies, by using the website and the material contained therein;
(ix) your interest in the Game and the website is personal, and not professional;
(x) your entering of the website is solely for your own personal entertainment and any other entrance, access, use or reuse of this website by you is strictly prohibited;
(xi) you play the Games entirely at your own risk;
(xii) you shall periodically review at a rate not less than once monthly these Terms and Conditions posted within the "Terms and Conditions" section of the website;
(xiii) you shall not participate in the Games, open, use or reuse an account or enter the website, if you do not fully understand, agree to, and shall abide by, without exception, all rules, regulations, Terms and Conditions contained herein, and as may change or be amended from time to time;
(xiv) you do not find the Game or the website to be offensive, objectionable, unfair or indecent;
(xvi) you acknowledge that the chat room facility is provided solely to enhance your or your opponent's enjoyment of a Game and you will not use the chat room facility to post any obscene, racist, sexist, defamatory, inflammatory or otherwise objectionable wording in accord with our Code of Online Conduct set out below;
(xvii) If you violate our Code of Online Conduct, you agree to hold Parx and Game Account harmless from any loss, damage, cost or expense of whatsoever nature or howsoever arising therefrom including, but not limited to, loss of business, profit, extraordinary or punitive damages, any fines or penalties and agree that we may terminate your Account and your access to any Games; and
(xviii) you acknowledge that we, without liability or responsibility, may in our absolute and sole discretion:
a) decline to accept the registration of any person, including you, to this website;
b) restrict, discontinue, suspend or terminate access to the website or play on the website for any reason whatsoever;
c) may cancel or unwind all Virtual Credit promotional awards and confiscate any Virtual Credit winnings derived from tournament entries or wagers associated with any account the access to which has been restricted, discontinued, suspended or terminated. You acknowledge such Virtual Credit winnings as forfeited; and
d) actively scan Games on our website to ensure that no players are using any type of 'bot' or additional software in order to give themselves an unfair strategic advantage while playing a Game. While we cannot prevent players from initially using such aids, we do reserve the right to retrospectively cancel or unwind all Virtual Credit promotional credit awards and terminate any account and confiscate any Virtual Credit winnings derived from tournament entries or wagers where we have detected, on review of customer's gameplay, that such aids have been used. Our decision, without liability or responsibility, is final on all accounts terminated.
Parx makes no representations or warranties, implicit or explicit, as to the legal right for you to participate in the Games nor shall any of our employees, licensees, distributors, wholesalers, affiliates, subsidiaries, advertisers, promotors (or other agencies), media partners, agents or retailers have the authority to make any such representations or warranties.
10. COLLUSION, CHEATING AND FRAUD
When playing any head-to-head or multiplayer Game in competition against or seated with other players of the same Games, you are prohibited from (i) colluding with other third party players; (ii) using unfair external factors or influences (commonly known as cheating); or (iii) undertaking fraudulent activities to your disadvantage and their advantage. Parx will take all reasonable steps to prevent these practices from occurring. If you are playing any head-to-head or multiplayer Game in competition against or seated with other players of that same Game, you cannot see or identify those players who you are playing against or with, other than by username or alias published in the software environment.
If you suspect any player is cheating, colluding or undertaking a fraudulent activity, it should be reported to us immediately by email to firstname.lastname@example.org and identify the player or players’ username(s) or alias(es) involved and contain a brief description of their suspicious activities.
We reserve the right to terminate your account and withhold or confiscate in full or part (at the unfettered discretion of the customer services staff) the Virtual Credit balance of your account and in doing so recover from your account the amount of any Virtual Credit if:
(i) you are found to be or reasonably suspected to be participating in any form of collusion or fraudulent practice;
(ii) we become aware that you have undertaken Virtual Credit gaming with any other online provider of Virtual Credit gaming and are suspected (as a result of such play) of fraud, collusion or unlawful or improper activity;
(iii) we become aware that you have begun proceedings to "charge back" a bank card or have denied any of the Virtual Credit purchasing transactions made on your account;
(iv) you become bankrupt or have equivalent proceedings occurring anywhere in the world; or
(v) you violate or promote the violation of any applicable laws or regulations.
If we become aware or suspect that a transaction is suspicious, involves or may involve financial crimes or similar activity, then we reserve the right to retain the amount of that transaction and any other transaction made by you. We shall be under no obligation to provide you with any reasons for so doing.
Where we suspect that you are participating in any form of unlawful activity, collusion or fraudulent practice, we reserve the right to report such activity or suspicions to the police or relevant authorities.
You may not play any Game if you or a member of your household are or have ever been an employee of Parx and/or GameAccount or any of their subsidiaries or affiliated companies. For the purposes of this clause, an “employee” includes third party contractors such as licensors, software suppliers, developers or partners and all those persons in any way affiliated with them.
11. DISCLAIMER OF LIABILITIES
You agree that your use of the Virtual Credits shall be at your sole risk. The materials in this website are provided "as is" and without warranties of any kind either express or implied. To the fullest extent permitted by law, Parx, GameAccount, their officers, directors, employees, and agents disclaim all warranties, explicit or implied, in connection with Virtual Credits, the website and your use thereof, including implied warranties of merchantability, title, fitness for a particular purpose or non-infringement, usefulness, authority, accuracy, completeness, and timeliness. Parx and GameAccount make no warranties or representations about the accuracy or completeness of the content of the Virtual Credits or website and assume no liability or responsibility for any:
(i) Errors, mistakes, or inaccuracies of content;
(ii) Technical, hardware, software, telephone failures of any kind, including the lost or unavailability of network connections;
(iii) Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the website or Virtual Credits;
(iv) Any unauthorized access to or use of Parx’s or GameAccount’s secure servers and/or any and all personal information and/or financial information stored therein;
(v) Any interruption or cessation of transmission to or from the website, including incomplete, garbled, or delayed computer transmissions;
(vi) Any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the website by any third party; or
(vii) Any technical or human errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the website.
We are not under any obligation to provide the website, or any Game thereon, to anyone, or the opportunity for any person to participate or continue to participate in any Game or tournament and we expressly decline liability for the same.
In no event will Parx, GameAccount or their directors, officers, agents, contractors, partners and employees, be liable to you or any third person for any special, direct, indirect, incidental, special, punitive, or consequential damages whatsoever including any lost profits, loss of chance or opportunity, or lost data arising from your use of or inability to use the website, Virtual Credits or other materials on, accessed through or downloaded from the website, whether based on warranty, contract, tort, or any other legal theory, and whether or not Parx or GameAccount has been advised of the possibility of these damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that Parx and GameAccount shall not be liable for user submissions or defamatory, offensive, or illegal conduct by any third party and that the risk of harm or damage from the foregoing rests entirely with you.
We shall not be liable for computer malfunctions, nor attempts by you to participate in the Game by methods, means or ways not intended by us. We are not responsible for lost, late, illegible, incomplete, damaged, mutilated, misdirected or postage due on mail. We may collect information about your computer including, where available, your IP address, operating system and browser type. This is statistical data and does not identify any individual.
You agree to indemnify and hold Parx, GameAccount and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney's fees, arising out of or in connection with the following:
(i) Your use of and access to the website or Virtual Credits;
(ii) Your violation of any term of these Terms and Conditions;
(iii) Your violation of any third party right, including without limitation any copyright, property, or privacy right;
(iv) Any claim that a user submissions made by you has caused damage to a third party; or
(v) Any user content you post or share on or through the website.
12. JURISDICTION AND OPERATION
These Terms and Conditions and the agreements made herein shall be governed by, construed and enforced in accordance exclusively with the laws of the Commonwealth of Pennsylvania. The parties agree that, should any dispute arise herein, then such dispute will litigated, if necessary, solely and exclusively in Court of Common Pleas of Bucks County, Pennsylvania, and in no other jurisdiction or forum. The parties expressly agree that this court has jurisdiction over any dispute and over them, and that venue is proper in this court. You hereby waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the courts of Bucks County, Pennsylvania. This website is operated from a server, or servers, owned by Parx, and neither Parx nor GameAccount makes any representation that the materials or content in this website are appropriate or available in any location. If you choose to access this website, you do so on your own initiative and are responsible for compliance with local laws to the extent applicable.
13. RESPONSIBLE VIRTUAL CREDIT GAMING
We want you to enjoy online free-to-play and/or Virtual Credit-based pay-to-play gaming in a responsible fashion and request that you follow these simple guidelines.
i) Please establish limits for the Virtual Credit-based payments that you are willing to make over any period of time before you start playing.
ii) Free-to-play and Virtual Credit-based gaming on this website are not recommended if you are recovering from a dependency on alcohol or other substances.
iii) Free-to-Play and Virtual Credit-based gaming on this website are not recommended if they might interfere with your daily responsibilities.
iv) You may request to close your account at any time. If you wish to permanently close your account, please contact our customer services team at email@example.com.
v) Anyone under 21 years of age is prohibited from playing our Games. We reserve the right to request proof of age, identity and address and may request that you download, complete and return a form to a nominated fax number or email address together with a copy of your passport or other form of valid photo identification. We also reserve the right to make inquiries with third parties in order to verify your identity, age and place of residence.
14. CUSTOMER DISPUTES
We hereby inform you that we shall record all electronic transactions in the interests of staff and clients.
Subject to any rules posted herein from time to time (such as Tournament Rules), the Terms and Conditions contained herein represent the complete, final and exclusive agreement between you and Parx and supersedes all prior agreements, representations and understandings between you and Parx.
If any provision of these Terms and Conditions shall be determined to be unlawful, void or for any reason unenforceable, then the unlawful, void and/or unenforceable provision(s) shall be deemed severable from the other provisions contained herein and shall not affect the validity and enforceability of any of the remaining provisions.
Other than the limited, permitted use to participate in the Games on the website, you agree not to use any content provided through the website for any public or commercial purpose without our express written permission. You agree not to download, rent, lease, loan, distribute, create derivate works, copy, re-use, modify, adapt, attempt to decompile, decipher, disassemble, reverse engineer, decrypt or discover the source code of all or any portion of the Games, create improvements, or seek to obtain intellectual property protection on the content of any intellectual property rights in the Games. Nothing contained in this website shall be construed as granting by implication, estoppel, or otherwise, a license or right of use of any trademark displayed in the website.
Virtual Credit-based transactions are only valid if accepted by our server. Until acceptance of the transaction by our server, all information displayed relating to a Game constitutes an invitation to play only. You agree that our records shall be the final authority in determining the validity and terms of any transactions and the circumstances in which they were made. We reserve the right, at our sole discretion, to refuse or limit any transaction. Where a transaction is invalid, refused or its value limited, any Virtual Credit-based sum deducted from your account with respect to that Game may be credited to your account.
16. CODE OF ONLINE CONDUCT
When you chat to other persons online, you are required to (i) use polite and courteous behavior and (ii) to extend to strangers from different jurisdictions those widely recognized levels of social etiquette employed during telephone communications or meetings in person. While the great majority of our online players understand and adhere to these recognized levels of courtesy and politeness in all chat room discussions and email messages ("Communications"), a small minority engage in unacceptable behavior during such Communications ("Abuse").
You shall recognize your responsibility towards other players not to cause offense through the use of inappropriate or inflammatory words, comments or phraseology during online Communications either prior to, during, or after, any online Game session.
We require that you refrain from Abuse, whether intentionally caused or not. Abuse may be specifically constituted by any of the following:
(i) using foul language or expletives in the course of Communications;
(ii) insulting fellow players (whether in-Game or not);
(iii) repeated or one-off Communications during a Game session intentionally timed to distract or otherwise interfere with the course of the Gameplay; and/or
(iv) employing sexual language or words suggesting inappropriate behavior.
In addition, we strongly recommend to you that you withhold your email address from other players at all times in order to avoid the risk of additional distribution or publication of the address to unauthorized companies or persons. We will not release email addresses to unauthorized third parties, unless required to do so by law or regulation and we request that you extend that privilege to each other.
Compliance with our Code of Online Conduct is a mandatory requirement for all players, who have accepted our Terms & Conditions. We monitor, store and review all chat room and in-Game Communications on a regular basis and will investigate any complaints submitted by our players. Failing to comply may result in the suspension and/or termination of your user account. Suspended accounts may be re-activated at our discretion
17. PAYMENTS FOR VIRTUAL CREDIT
Please ensure all of your personal details relevant to your account on the website (under the section My Account/My Details) are correct. If any of your personal details are either not correct or are missing, we will not be able to authorize and process your payments in return for Virtual Credits.
We accept payments for Virtual Credit by MasterCard and Visa. All credit card transactions are completed on a secure encrypted link between GameAccount’s head office and the clearing bank. This payment method is free.
18. PROMOTIONAL OFFERS
You may be awarded Virtual Credits to use on the website by opening an account online and thereby automatically accepting a promotional offer.
We reserve the right to remove Virtual Credits from your account if we, at our sole discretion, deem you have attempted to abuse the Virtual Credits.
You may receive Comp Dollars credited to your Parx Xclub player account and redeemable at the Parx Casino® property for the purchase of Virtual Credits via the website. No Comp Dollars will be received as a result of your activity online playing the Games or any outcomes associated with playing the Games.
As a participant in any promotion (“Promotion”), you must agree to abide by these Terms and Conditions governing usage of the Games and the website. Specific terms and conditions relating to the Promotion (“Promotion Terms”) will be set out on the website under the promotions section of this website. To the extent that the Promotion Terms conflict with these Terms and Conditions, the Promotion Terms prevail.
We reserve the sole, unfettered right to exclude or otherwise remove you from participation in the Promotion if, in our sole opinion, the circumstances warrant such exclusion.
Each Promotion is available only once per customer. The identity of a customer will be determined on the basis of all, or any, combination of the following: name, mailing address, e-mail address, IP address, credit/charge card number, computer, and any other forms of identification that may be required. If you are found to have multiple accounts, it will result in all your accounts being closed and any Virtual Credits being forfeited.
We reserve the right to vary the terms of, or terminate, the Promotion and/or to withdraw any other offers described in these Terms and Conditions at any time and without notice and shall not be held liable for doing so.
Virtual Credits will expire after two months of inactivity, i.e., no Games played during that time.
We reserve the right to ask you to provide sufficient documentation to satisfy us in our absolute discretion as to your identity prior to us awarding any Virtual Credits consequent to any promotion.
Virtual Credits may not be withdrawn from your account in any circumstances. You acknowledge that the Virtual Credits held within your account from purchases have no monetary value and are neither money nor real currency.
In the event you accumulate a material amount of Virtual Credits in your account (and materiality shall be determined at the sole discretion of Parx or GameAccount) during the course of playing the Games available at this website, you authorize us to promote your activities playing the Games and associated Virtual Credits accumulation through diverse marketing and promotion undertaken in a manner entirely at our discretion, including but not limited to:
(i) news articles posted online and visible to other players of the Games;
(ii) leaderboards published on the website;
(iii) email communications to our other customers;
(iv) press releases intended for publication to the public; and
(v) advertising of your activities.
At all times, we will ensure that your identity is kept confidential unless specifically waived by you.
21. FEES DERIVED FROM VIRTUAL CREDIT PAYMENTS
We will charge you 100% of the real money sums paid by you in return for Virtual Credits required to continue playing the Games available on this website. This fee shall be taken in full effective the moment your real money online payment in return for any amount of Virtual Credit is successfully processed. We charge this fee to cover our costs of development, hosting and maintenance and share any profits with commercial partners.
Your account will be deemed a “Dormant Account” if you fail to use your account for a single continuous period of 90 days or more. “Use of your account” may be constituted by (i) playing one or more of the Games for Virtual Credit or (ii) purchasing Virtual Credits.
All Dormant Accounts with Virtual Credits remaining shall be subject to an inactivity charge of 100% of all Virtual Credits contained in your account one day after the first month in which your account is deemed a Dormant Account. After your account has been deemed a Dormant Account and has subsequently been dormant for an additional calendar month, your account shall be deemed an “Abandoned Account” and closed at a time solely determined by Parx and/or GameAccount.
In the event that you return to the website in order to carry out any one of the previously stated activities and your account has been previously deemed either a Dormant Account or an Abandoned Account, please contact Customer Services for a review of your account.
22. TOURNAMENT RULES
To complement these Terms and Conditions, there are specific rules ("Tournament Rules") which govern entry into any of the free-to-enter poker tournaments available on this website (the “Tournament(s)”). The Tournament Rules are incorporated into these Terms and Conditions.
The eligibility requirements for entry into any free-to-enter Tournament are, as at the date of the relevant Tournament, the following:
(a) You must not be a resident of any of the following States: Florida, Illinois, Iowa, Mississippi, California, Rhode Island, South Carolina and Vermont (the “Excluded States”). You will qualify as a resident of one of the Excluded States if you are registered as a resident in that Excluded State for tax, voting, or welfare purposes or for any other reason that we may deem to be sufficient evidence that you are a resident of one of the Excluded States.
(b) You must not be physically located in any of the Excluded States while participating in the free-to-enter Tournament regardless of whether or not you are a resident of the Excluded State.
(c) You meet all of the other eligibility requirements set out in these Terms and Conditions, including but not limited to the minimum age requirement of twenty-one (21) years of age.
By entering the free-to-enter Tournament, you hereby warrant that you meet the eligibility requirements referred to above. You also acknowledge that you are subject to all laws applicable to the area in which you reside and/or from which you access the free-to-enter Tournament and you are solely responsible for obeying those laws. You agree that neither Parx nor GameAccount can be held liable if laws applicable to you restrict or prohibit either your participation in the free-to-enter Tournament or your ability to be awarded any prizes available in the free-to-enter Tournaments. We make no representations or warranties, implicit or explicit, as to your legal right to participate in the free-to-enter Tournament.
We reserve the right to monitor the location from which you access the free-to-enter Tournament and to block access from any jurisdiction in which participation or the ability to receive prizes is illegal or restricted, although your ability to access the free-to-enter Tournament shall not be deemed to represent our acceptance or acknowledgement of your eligibility to participate in the free-to-enter Tournament.
If we suspect you of undertaking any of the following actions, then you will automatically be disqualified from the Tournament and may have your account suspended for further investigation or closed:
(c) team playing, collusion or fraudulent practices;
(d) using unfair external factors or information in a manner which we deem inappropriate; or
(e) any other breach of these Terms and Conditions.
We may provide prizes to winners of the free-to-enter Tournaments or to leaders of leaderboards and the provision of any such prizes is entirely at our discretion. We expressly reserve the right to exclude any participant before, during or after the free-to-enter Tournaments, regardless of the outcome of the Tournament or the leaderboard status.
Prospective winners will be contacted by our Customer Support team and will have thirty (30) days to confirm their identity and accept prizes. We may, at any time, ask that you provide an affidavit (and supporting documentation) as to your eligibility to enter into the free-to-enter Tournament and reserve the right to withhold any prizes if we do not receive an affidavit and all such documentation to our entire satisfaction. Failure to comply with this will result in the prizes being forfeited.
In the case of any dispute, we will review any claims in accordance with our disputes procedure and our decision shall, in all cases, be final.
All applicable local, state, and federal taxes are the sole responsibility of the winner(s).
We reserve the right to change the Tournament Rules at any time without prior notice, and may issue additional terms and conditions at our sole discretion.
23. COMPLAINTS AND DISPUTES
If you wish to make a complaint, you must do so by contacting our Customer Support team at firstname.lastname@example.org. Any complaints must be registered with Customer Support within 6 (six) months of the occurrence of the event to which the complaint relates. We will not be able to deal with any complaint in regards to an event which is outside of the six (6) month time period.
24. PRIVACY & TERMS
Parx Casino® and all of our subsidiaries, parent companies and affiliates (together "Parx", "us", "our" or "we") are committed to providing outstanding products and services to our customers and visitors. We value you as a customer and respect your personal privacy. In the course of providing services to you, we obtain personal information about you that you may consider confidential. This information may be contained in various places and sources - applications and other forms that you submit to us, information that is obtained from our affiliates or third parties or data that is gathered from your gaming activity with us. This notice is intended to explain our policies for collecting, using and disseminating this information to others.
OUR PRIVACY GUIDELINES
We protect all nonpublic personal information that we collect about our customers. We protect this information by using various types of safeguards, including electronic and organizational safeguards. We require any person or organization providing products or services to customers on our behalf to protect the confidentiality of this information by including appropriate provisions in our contracts with them. Our former customers are given the same protections that we provide to our current customers concerning the use and sharing of their information. In addition, we permit only authorized employees, who are trained in the proper handling of this information, to have access to it.
INFORMATION ABOUT TRANSACTIONS YOU ENGAGE IN WITH US AND OUR AFFILIATED COMPANIES
We may use such information in order to contact account holders regarding account status, changes to the account agreement, promotions and special offers and other matters relevant to the services that we provide or the information that we collect.
We share the information we collect about our customers with credit bureaus, collection agencies, and other third parties (excluding affiliated companies) only as permitted by law. If you are a participant in our Xclub players club program, we may share certain information about you with other businesses with which we contract ("marketing partners"). These other businesses may contact you as part of a joint marketing or promotional program. These businesses may include banks, insurance companies, airlines and car rental agencies. The information we share with them such as your name, address, and telephone number is gathered solely from your participation in the Xclub program.
YOUR CHOICE TO SHARE INFORMATION
If you prefer that we not share your nonpublic information with our marketing partners as defined above, you may notify us in one of the following ways: follow the instructions on our opt-out page, download and mail the opt-out form to:
Greenwood Racing, Inc.
Attention: Marketing Opt-out
3001 Street Road, Bensalem, PA 19020
INFORMATION WE MAY COLLECT
All personal data that you send to us will be protected by secure socket layer (SSL), which is a technology that encrypts information during transmission. We automatically track and collect the following information when you visit any of our websites: IP address, domain server, type of computer, type of web browser. This is anonymous information that does not identify you personally, but is helpful for marketing purposes. We do not collect personally identifiable information about our guests and visitors except when such information is provided on a voluntary basis. We collect and use such information to run our businesses properly and to provide you with the financial services you request. We may collect and maintain several types of information needed for these purposes, some of which are described below. Customer information is collected when a customer conducts a transaction on line on our websites. The types of information we collect can include: Xclub number, date of birth, first name, last name, address, phone number, email address, credit card number (for those booking a reservation only), and social security number (such as for those submitting applications for employment). Also, if you enter a contest, information is collected to qualify your entry, verify your identity and age and to contact you regarding the contest or prize awards.
INFORMATION WE MAY SHARE
We may also share your information when we have a good faith belief that such action is necessary to comply with applicable legal requirements protect and defend our rights or property protect the interests of users of our websites, we may provide certain information collected from and relating to you to third persons such as advertisers.
If you prefer not to receive further emails from us, you may click here to opt out or click on the 'unsubscribe' link found on the bottom of all of our email communications.
WHAT PERSONAL INFORMATION WE COLLECT AT PARX
Parx Casino® collects basic information to verify name, email and date of birth. Date of birth is required to confirm you are over 21 years of age. Only those 21 and over are able to receive email promotions from Parx Casino®. Phone number is an optional field on our form and will not be used at this time.
HOW YOUR INFORMATION IS USED BY PARX CASINO
Email sign up are used to send various promotions at our casino located at 2999 Street Road, Bensalem PA 19020. We also use promotions to encourage users to sign up for our Xclub rewards program. A person can only be a member of the Xclub reward program if they come to our facility and physically pick up a card.
PARX CASINO DOES NOT SHARE YOUR DATA WITH ANY THIRD PARTY COMPANIES
HOW TO MODIFY OR DELETE THIS PERSONAL INFORMATION OR OPT-OUT
Users may opt-out from any email they receive by clicking the unsubscribe link in the footer of any email. Once a user unsubscribes from our mailing list there is currently no means to have that user opt back in to any email lists.
Links to other websites included on this websites are not intended to: expressly or impliedly endorse the materials disseminated at those websites expressly or impliedly mean that the publisher of that website endorses any of the materials at our websites. Links to other websites are provided only as a convenience to our users. We are not responsible for the content, validity, privacy policies or reliability of any website linked to this website. User ability to access, update and correct personal information you may review and update your profile online once you sign in with your Xclub players club number.
OVER 21 POLICY
Persons under the age of twenty-one (21) are not permitted to enter on any of our casino properties. Pennsylvania law prohibits persons under 21 years of age from participating in casino gaming; However persons 18 years of age or older are permitted to participate in parimutuel wagering at out racetrack affiliated sites. Any offers we make or any contests we conduct, unless otherwise noted, are not open to persons younger than 21 years of age. Persons younger than 21 years of age are not allowed to use our websites, accept offers, or win contests, and we do not knowingly collect information from such persons. We reserve the right to verify your age at any time for any reason and may reject a person who does not have valid age identification from participating in any part of our websites.
CONTACTING OUR WEBSITES
Should you have additional questions, comments or concerns, please contact us by visiting the contact us section of our websites or by writing to us at:
Greenwood Racing Inc.
Attention: Player Services Department
3001 Street Road, Bensalem, PA 19020